I sent my reward to the wrong email address

If you accidentally sent your reward to the wrong email address, you can contact us to request that your gift card be resent to the correct email address. Note, however, that this feature is only available for certain rewards.

Please include the following information as part of your request:

• The reward type
• The date of its redemption
• The email address your reward was originally sent to
• The email address you would like your reward to be redirected to

If the email address you would like to have your reward redirected to is different from the email address currently associated with your Mistplay account, you will need to change the email address linked to your Mistplay profile to accurately reflect this change.

For a step-by-step guide on how to adjust your email address in the app, read the article Can I change my email in Mistplay?

Please be aware that making this change will not update your login method or the social platform (Google, Kakao, or Facebook) linked to your account. You will still need to log in using the same social platform/login credentials you initially used to create your account in order to reconnect. 🤳