When you redeem an Amazon reward through Mistplay, you are provided with a security code that unlocks your gift card claim code. The claim code is what applies the funds to your Amazon account balance.
In order to view your Amazon claim code, please enter the 8-character alphanumeric security code by following these steps:
1. Copy the security code from the Approved reward. This code is illustrated as XXXXXXXX in the image below.
2. Tap Visit site next to the security code.
3. Paste or enter the security code in the “Security Code” field to unlock your claim code and manually add the gift card to your Amazon account.
To redeem your gift card on Amazon:
1. Copy your claim code, and tap the redemption URL located in the instructions below. This URL can vary depending on where you are located.
2. Once redirected to the website, select Redeem Amazon Gift Cards and enter the claim code you’ve unlocked. The funds provided by your gift card will be added to your Amazon account automatically, and then applied to eligible orders during the checkout process. Please note that you will be required to pay any outstanding balance on your orders with another payment method.
If you have successfully followed the steps above but are still being met with an error code, we encourage you to reach out directly to the reward distributor, Tango's Support team. They can be reached at 1-866-230-3809 or via the link provided in the email from Tango containing your reward.
Alternatively, you may reach out directly to Amazon:
Amazon
📞 Phone Number: 1-(866)-216-1072
📧 Website Support: https://www.amazon.com/gp/help/customer/display.html?nodeId=G4Q9VQ5TAJAFXT7K&language=en_US