Why does my account progress look different?

If it appears that your progress has suddenly disappeared, it’s possible that you accidentally created a second Mistplay account. For example, this can occur if you initially created an account using Google, and then created another account using Facebook.

If you notice that your progress and details are markedly different, we recommend that you log out, and attempt to log in again using a different login method. When you regain access to your original account, you will notice that all of your units and player experience will be present.

If you signed up for Mistplay some time ago, approximately in or before 2019, you may have used a username and password to sign up. If you've forgotten your password, you can use this site to regain access to your account: https://www.mistplay.com/auth/forgot.

If you require further assistance, please feel free to contact our support team.