Can users under 18 sign up for Mistplay? Jason September 21, 2021 22:57 Updated Follow Currently, only users aged 18 or older are able to sign up for Mistplay. This change took effect in August 2021, when we introduced Face Verification to improve the safety and security of Mistplay. Due to legal restrictions, users under 18 are not able to participate in the face verification process. This is why our team made the extremely difficult decision to limit Mistplay to users aged 18 and older. What if I'm under 18 and signed up to Mistplay before this change? If you're a user under the age of 18, you will have until November 1st to exchange your units and gems for rewards. After that point, we'll unfortunately have to close your account. Once you turn 18, you are always welcome to create a new Mistplay account. If you still have questions or are running into a problem, please consult our FAQ or contact our support team. Related articles Why does Mistplay require face verification? I'm getting an error message that says "Face verification failed." I'm getting an error message that says "Seems like something’s wrong." How do I verify my account? Why am I not earning GXP when I am playing games? Comments 0 comments Article is closed for comments.