If there is reason to believe that you’ve acquired bonus units through fraudulent or illegal activity (e.g. fake accounts or attempts to manipulate the system), Mistplay can suspend or block your account. This involves removing your access to the Mistplay Referral Program at any point in time and without any justification.
If you believe that your account was suspended by mistake, you can contact Customer Support. They will review the submitted information to verify whether your account has been erroneously suspended.