Submit a request

Please select your reason for contacting support. Make sure you are entering the correct email address linked to your Mistplay account as this is where your gift card instructions will be sent to.

Please enter the details of your request. Additionally, please be civil when interacting with our support agents. Abusive language or harassment of any kind will not be tolerated, and may result in the closing of your support ticket. Our business hours are 9:30am - 5:30pm EST every weekday.

If you received an error code, please enter it here.

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