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Jason

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Articles

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  • How do I get a secret Mistcode?

    We give out secret Mistcodes once in a while as part of special promotions. They can be redeemed in the Mistplay app for bonus units or avatars. (For example, try the code GMATURTLE to unlock an ex...

  • Can I use a VPN while on MISTPLAY?

    Mistplay's Terms of Use do not allow VPNs. Devices using a VPN to connect to Mistplay will be blocked. We are working on making Mistplay available in as many regions as possible, and we hope to hav...

  • My account has been blocked.

    Users who have been blocked from Mistplay by our fraud prevention system will receive an error message informing them that their account has been placed on hold for potential fraudulent activity.  ...

  • What's the difference between GXP, PXP, and Units?

    If you've ever thought to yourself "I keep getting notifications of earnings during my play time, and yet, how come my unit earnings aren't adding up?" it may be that you're confusing units wit...

  • Someone claiming to work for Mistplay contacted me.

    Mistplay will never contact you to ask for any of your personal information, such as your bank information, credit card information, or social security information. Do not provide any personal info...

  • Can I delete a game from Mistplay?

    Currently, there is no way to remove games from Mistplay or from your "keep playing" section. However, you're always free to uninstall any games you like from your phone. All of the GXP and units y...

  • How do I use my Mistcode?

    Congratulations! Here's how to enter your Mistcode and receive a special reward: Visit the Profile tab Tap the 3 dots on the top right of the screen Tap "Mistcode" Enter the Mistcode you found ...

  • Why does someone else have different games than me?

    Have you perhaps noticed that your friend, partner or just another Mistplay user has a different set of games offered to them? This is normal behaviour! Every person who downloads Mistplay will hav...

  • When will I get more games?

    We are always working towards forming partnerships with new game developers, so there will definitely be some new games arriving in your app in the future, but it is difficult to say exactly when t...

  • How do I earn units?

    The base component of earning units in Mistplay is to install specific games offered to you within the app and accumulate Game Experience (GXP). This means, while you play, you will receive notifi...