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Jason

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Articles

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  • Can I delete a game from Mistplay?

    Currently, there is no way to remove games from Mistplay or from your "keep playing" section. However, you're always free to uninstall any games you like from your phone. All of the GXP and units y...

  • How do I ensure Mistplay's emails always arrive in my inbox?

    If Mistplay's emails are arriving in your spam or junk folders, the easiest way to make sure this doesn't keep happening is by whitelisting our email addresses. Below are some of the addresses you ...

  • How do I mute the notifications of a chatroom?

    If a chatroom is getting a little too chatty, you can silence notifications by taking the following steps: Visit the room you want to mute. Tap the three dots in the top right corner of the chatro...

  • How can I remove users from a chatroom I moderate?

    If you're the moderator of a chatroom, you can remove users by taking the following steps: Visit the room in question Press down on a message that was sent by the user you want to remove. A menu s...

  • How can I report inappropriate content in Mistplay's chatrooms?

    To make sure that Mistplay remains a positive environment for everyone, we've established some Community Guidelines. If you notice messages, chatrooms, or people that aren't respecting our Communit...

  • How can I block other Mistplayers?

    If you would like to block another Mistplay user, here's how to do so. There are two ways to block a user. Both will have the same result. Blocking a user from one of their messages: Press down on...

  • How do I use my Mistcode?

    Congratulations! Here's how to enter your Mistcode and receive a special reward: Visit the Profile tab Tap the 3 dots on the top right of the screen Tap "Mistcode" Enter the Mistcode you found ...

  • Can I use a VPN while on MISTPLAY?

    Mistplay's Terms of Use do not allow VPNs. Devices using a VPN to connect to Mistplay will be blocked. We are working on making Mistplay available in as many regions as possible, and we hope to hav...

  • Someone claiming to work for Mistplay contacted me.

    Mistplay will never contact you to ask for any of your personal information, such as your bank information, credit card information, or social security information. Do not provide any personal info...

  • How do I redeem a reward?

    Redeeming a reward on MISTPLAY is simple, just follow the steps below! Before redeeming a gift card make sure to double check the email address it will be sent to. Once a gift card has been redeeme...