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Jason

  • Total activity 119
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  • Member since
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  • Followed by 46 users
  • Votes 15
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Activity overview

Latest activity by Jason
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    Jason created an article,

    How do I stop Mistplay emails from going into my spam folder?

    If Mistplay's emails are arriving in your spam / junk folder, the easiest way to make sure this doesn't keep happening is by whitelisting our email address. Below are some of the addresses you shou...

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    Jason created an article,

    I'm receiving an error message that says I'm traveling

    If you're receiving an error message that says you're traveling, it means you are accessing Mistplay from a country in which we are not available. You will be able to resume using Mistplay once you...

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    Jason created an article,

    Why does mistplay say my email is already used?

    If you're receiving an error message that says your email is already in use, you must have accidentally created an account using this address in the past.  There are two ways to make a Mistplay acc...

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    Jason created an article,

    Someone claiming to work for Mistplay contacted me.

    Mistplay will never contact you to ask for any of your personal information. Do not provide personal information to people in the Mistplay app claiming to represent Mistplay.  In the Mistplay app, ...

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    Jason created an article,

    All of my points disappeared

    It isn't possible for the Mistplay app to remove units or experience from your account, so if it looks like all of your progress is gone, you must have accidentally created a second account. Often ...

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    Jason created an article,

    How do I get a secret Mistcode?

    Mistcodes are occasionally given out as part of special promotions, and they can be redeemed in the Mistplay app for some bonus units.  The best way to find a secret mistcode is to follow us on soc...

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    Jason created an article,

    I received an error message.

    UPDATE: On July 9th we experienced a crash preventing a large number of users from connecting. Our engineers are currently working to get the app back online, thank you for your patience.   If you ...

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    Jason created an article,

    Why is Mistplay saying I am the wrong level in my game?

    Many games have a built-in leveling system where you can level up according to criteria designed by the game's developer. This is a separate leveling system from the Mistplay leveling system, which...

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    Jason created an article,

    Why did the Unit Multipler drop on my game?

    If you’ve downloaded a game and you notice that the unit multiplier appears to be lower than what was originally displayed, this means that the game’s developer did not credit Mistplay for your ins...

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    Jason created an article,

    How do I use my Mistcode?

    If you've found a secret Mistcode, you can enter it in Mistplay for some free bonus units.  To redeem your Mistcode, follow these steps: Enter the Mistplay app Visit the profile tab Tap the 3 dots...