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Isaac

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  • The Shop

    My rewards Your Shop History is conveniently located in the My Rewards section of the app. This page displays all your past orders, allowing you to track and manage your rewards more easily. When ...

  • How do I increase my Loyalty Status?

    You can increase your Loyalty Status by earning gems with every purchase made in Loyalty games. To see how many gems you need to maintain (or up) your current status, go to the Loyalty Status page ...

  • New Daily Tasks (Coming Soon!)

    Located in the Events tab, Daily Tasks are objectives that are catered towards your playing habits and offer you rewards upon completion/claim. Tasks will be available in batches and new ones will ...

  • What are the benefits of increasing my Loyalty Status?

    Your Loyalty Status enhances your overall gaming experience through a number of key benefits. These perks include extra gems for in-game purchases, increased GXP earnings, higher maximum unit multi...

  • What is my Loyalty Status?

    Your Mistplay Loyalty Status refers to your in-app progress based on the number of gems you acquire on a monthly basis. As your Loyalty Status increases with the gems you earn, you will progress fr...

  • Can I lose my current Loyalty Status?

    Yes, a certain number of gems are required to maintain your Loyalty Status. It is possible to lose your current status if you do not earn enough gems during the refresh period.Your current Loyalty ...

  • How do I maintain my Loyalty Status?

    To keep up your Loyalty Status, you must earn a certain number of gems before the refresh period expires. To see how many gems you need to maintain (or up) your current status, go to the Loyalty St...

  • Tournaments

    Tournaments are limited-time live events that allow you to compete against other players. Just climb the ranks of a 100-player leaderboard in the featured game. The more you play, the more GXP you’...

  • Game loyalty statuses

    How to view your game's Loyalty Status You can view the loyalty status of a particular game directly on the game's landing page within Mistplay, and you can view additional information regarding th...

  • In which countries is the referral program currently available?

    The referral program is currently available in the United States, Canada, France, Germany, Australia, New Zealand, Japan and Korea. Please refer to the Mistplay app for the most recent information ...