I'm having issues using my gift card Charlotte May 28, 2023 23:54 Updated Follow Mistplay offers a variety of gift cards for our users to choose from, however, as we are not the brand holder, we are limited when it comes to gift card usage support. Should you ever have issues using your gift such as: rejected payments, receiving an error when inserting the code in a shop or being notified of insufficient balance, we encourage our users to speak directly with the gift card brand support. Per all of our brand's privacy policy, Mistplay is unable to check the transaction history for gift cards on our end nor are we able to troubleshoot as we do not have access to their databases. All gift cards are sent fully funded and only to your email address, we are unable to replace or refund the card on our end. Here are the support lines for all Mistplay offered gift card brands -- Amazon Phone Number: 1-(866)-216-1072 Website Support: https://www.amazon.com/gp/help/customer/display.html?nodeId=G4Q9VQ5TAJAFXT7K Ebay Phone Number: 1-(866)-540-3229 Website Support: https://ocsnext.ebay.ie/ocs/home Google Play Phone Number: 1-(855)-466-4438 Website Support: https://support.google.com/googleplay/gethelp View Card Balance: https://payments.google.com H&M Phone Number: 1-(855)-272-7007 Website Support: https://www2.hm.com/en_ca/customer-service/contact.html Mastercard Phone Number: 1-(800)-627-8372 Website Support: Reach out to Prepaid Digital Solutions' website via the link found in your email from Tango PayPal Phone Number: 1-(877)-569-1116 Website Support: https://www.paypal.com/ca/smarthelp/contact-us PlayStation Phone Number: 1-800-345-7669 Website Support: http://www.playstation.com/support Spotify Gift Card Support: https://support.spotify.com/us/article/gift-cards/ Website Support: https://support.spotify.com/contact-spotify-support/ Starbucks Phone Number: 1-(800)-782-7282 Website Support: https://customerservice.starbucks.com/. Uber Phone Number: 1-(800)-353-8237 Ticket Support: Request via their email ticketing system Visa Phone Number: 1-(866)-230-3809 Website Support: Reach out to Prepaid Digital Solutions' website via the link found in your email from Tango Walmart Phone Number: 1-(888)-537-5503 Website Support: https://www.walmart.com/help/article/gift-card-terms-and-conditions/90f9e217278146898946c1d786bedea3 Xbox Website Support: https://support.xbox.com/en-CA/help/subscriptions-billing/redeem-codes-gifting/troubleshoot-gift-card-code-issues ------------------------------------------ I'm still having trouble with my gift card: I ordered the wrong gift card I sent my reward to the wrong email Just redeemed a gift card — having issues? Have any questions about this article, or suggestions about how we can improve our FAQ? Let our team know! Related articles Just redeemed a gift card — having issues? How do I redeem a reward? How do I get a secret Mistcode? I ordered the wrong gift card, can I exchange it? Why am I not earning GXP when I am playing games? Comments 3 comments Sort by Date Votes Tracey Castle52 November 02, 2022 17:27 I have reached out to Mastercard numerous times as I code not use the digital code,so they have sent 3 physical cards totallying £35 but I cannot find anywhere to spend them & also cannot get into my account on that page but can get no help!!!! Total waste of my time & money. 0 Comment actions Permalink Tracey Williams February 27, 2023 08:07 I have opted for the Sainsburys vouchers only to find that they said they were invalid, so I couldn't redeem them. £15 wasted on time and money. 0 Comment actions Permalink MD Robin Khan May 27, 2023 07:28 Why 0 Comment actions Permalink Please sign in to leave a comment.
