I'm running into a problem: Tips and troubleshooting Jason October 13, 2021 09:32 Updated Follow If you're running into an issue with the Mistplay app, we've put together some tips and tricks that might be able to help. Here are some things you can try: Force stop the Mistplay app and then restart your device Uninstall and reinstall the app Clear your app cache by taking the following steps: Go to the Settings menu on your device. Tap "Storage" in your Android's settings. Tap Internal Storage under Device Storage. Tap Cached data. Tap OK when a dialog box appears asking if you're sure you want to clear all app cache. If you're still experiencing problems, our support team will be happy to help! Feel free to reach out to us. Related articles I'm getting an error message that says "Seems like something’s wrong." I received an error message. Why am I not earning GXP when I am playing games? How do I get a secret Mistcode? I'm getting an error message that says "Face verification failed." Comments 0 comments Article is closed for comments.