Why does Mistplay require face verification?

In line with our efforts to continuously improve the safety and security of Mistplay, we're introducing some new changes to our app. To ensure only legitimate users are using Mistplay, the next time you redeem your units for a reward, you may be asked to verify your face through a fast and secure process.

The verification process is entirely anonymous. We will never share or store your picture or video.

You can learn more about this update in our Terms of Use and Privacy Policy. Additionally, feel free to check out FaceTec, our partner company which will be handling Mistplay's Face Verification process.

If you still have questions or are running into a problem, please consult our FAQ or contact our support team.