I couldn't verify my account and it is now on hold. What do I do? Jason Prime May 20, 2023 09:31 Updated Follow If you enter an invalid code 5 times, Mistplay will place a hold on your account. You will receive a message letting you know that your account has been placed on hold and will not be able to continue using the Mistplay app. If you believe that this hold was placed by mistake, you may reach out to our support team to review your account status. Please note that there are several other reasons why Mistplay may place a hold on your account (unrelated to phone number verification). If your account has been placed on hold but you were never prompted to enter your phone number, please consult our FAQ page to learn more. Other phone verification issues and troubleshooting: How do I verify my account? I'm not getting my code. What do I do? Mistplay says my phone number is invalid. What do I do? Mistplay says my phone number is already in use. What do I do? I'm trying to send myself a code, but Mistplay says "Limit Reached." What do I do? If you have a question that isn't covered in the FAQ or are running into a problem, please contact our support team. Related articles How do I verify my account? My account has been blocked. I'm not getting my code. What do I do? Mistplay says my phone number is invalid. What do I do? Mistplay says my phone number is already in use. What do I do? Comments 0 comments Article is closed for comments.
