I'm not getting my code. What do I do? Jason July 31, 2021 21:15 Updated Follow Here are some basic steps you can take to troubleshoot this issue: Make sure that Do Not Disturb is disabled. Many devices have a "do not disturb" setting, which prevents you from being notified when you receive a new next. Make sure to turn off this setting before verifying your account. Make sure that you are connected to a cellular network. Make sure that you have service and that "airplane mode" is not enabled. Check your number. Make sure that you have entered the correct phone number and country code. Contact support. If you've tried all the above steps and you still aren't receiving your code, please reach out to Twilio, the service that sends our verification codes. They should be able to help you troubleshoot this issue and/or let you know if there are any outages or issues with their service that could be causing this problem. Twilio Status Page: Check for service interruptions, ongoing bugs, and outages. Twilio FAQ & Support: Read FAQ articles and contact the support team. Other phone verification issues and troubleshooting: How do I verify my account? Mistplay says my phone number is invalid. What do I do? Mistplay says my phone number is already in use. What do I do? I'm trying to send myself a code, but Mistplay says "Limit Reached." What do I do? I couldn't verify my account and it is now on hold. What do I do? If you have a question that isn't covered in the FAQ or are running into a problem, please contact our support team. Related articles Mistplay says my phone number is invalid. What do I do? How do I verify my account? How do I get a secret Mistcode? I'm trying to send myself a code, but Mistplay says "Limit Reached." What do I do? Mistplay says my phone number is already in use. What do I do? Comments 0 comments Article is closed for comments.