If Mistplay's emails are arriving in your spam / junk folder, the easiest way to make sure this doesn't keep happening is by whitelisting our email address. Below are some of the addresses you should whitelist:
Gift Cards: email@example.com
How to whitelist an address
The easiest way to whitelist an address is to add it to your contacts. Below is an example of how to do this in Gmail.
On your computer:
1) Enter Gmail and click on the square of 9 dots near the top right of your screen.
3) Click "Create Contact"
4) Enter the email address you want to whitelist, and click "save"