How do I ensure Mistplay's emails always arrive in my inbox? Jason June 17, 2021 11:57 Updated Follow If Mistplay's emails are arriving in your spam or junk folders, the easiest way to make sure this doesn't keep happening is by whitelisting our email addresses. Below are some of the addresses you should whitelist:Support: firstname.lastname@example.orgGift Cards: email@example.com and firstname.lastname@example.orgNewsletter: email@example.com How to whitelist an address The easiest way to whitelist an address is to add it to your contacts. Below is an example of how to do this in Gmail. On your computer:1) Enter Gmail and click on the square of 9 dots near the top right of your screen. 2)Click "Contacts" 3) Click "Create Contact" 4) Enter the email address you want to whitelist, and click "save" P.S. If you're having difficulty finding a gift card you ordered, this article is a good place to start! Have any questions about this article, or suggestions about how we can improve our FAQ? Let our team know! Related articles How do I get a secret Mistcode? Can I change my email in Mistplay? I'm receiving an error message that says I'm traveling My account has been blocked. Someone claiming to work for Mistplay contacted me. Comments 0 comments Article is closed for comments.