Why does mistplay say my email is already used? Jason January 21, 2022 12:34 Updated Follow If you're receiving an error message that says: "This email is already used. Error Code: 524-837371" this means you must have accidentally created an account using this email in the past. Let's break this down! There are two ways to make a Mistplay account: 'Continue with Google', or 'Continue with Facebook'. If, for example, you accidentally created an account in the past using Google signup, you will not be able to add the same gmail address to another account you've created using Facebook login. Here's how to fix that! 1) You can add a different email address to the account you're currently using Or 2) You can sign out of the account you're currently using, and log in to the other account that has your email address registered. After logging in, you will need to edit the email address so that it is free to use once again. How to add/edit an email address to your profile: 1. Click "Profile" icon located on the bottom right of your homepage 2. Click "Edit Profile", which is located at the top of the page 3. Input an alternate email address, which is located directly under "Private Info". Once you've changed the email address on your secondary account, you can log back onto your main account and you should be able to add the email address you removed from your secondary account. If you require further assistance, please contact our support team by Submit a request Related articles I received an error message. Can I change my email in Mistplay? I'm having trouble logging in My account has been blocked. All of my points disappeared Comments 4 comments Sort by Date Votes yfyg April 29, 2020 20:28 firstname.lastname@example.org 0 Comment actions Permalink yfyg April 29, 2020 20:29 error 1 Comment actions Permalink Jessica marxen October 14, 2020 15:22 How do I get my rewards 0 Comment actions Permalink Fmaianh November 13, 2020 13:44 Im still waiting 0 Comment actions Permalink Article is closed for comments.