All of my points disappeared Jason May 26, 2020 18:16 Updated Follow It isn't possible for the Mistplay app to remove units or experience from your account, so if it looks like all of your progress is gone, you must have accidentally created a second account. Often this happens if a user makes one account using Facebook or Google Signup, and another using a standard email signup. If you remember the login credentials for your original account (username/password, Facebook account, or Google account) , all of your units and XP will still be there when you reconnect. If you used email to sign up but you've forgotten your username or password, you can use this site to get them backhttps://www.mistplay.com/auth/forgot. If you require further assistance, you can contact our support staff by selecting "Submit a request" at the top of this page. Related articles How do I get a secret Mistcode? My account has been blocked. I'm having trouble logging in Why am I not earning GXP when I am playing games? Why is Mistplay saying I am the wrong level in my game? Comments 0 comments Please sign in to leave a comment.