How can I request to delete my account and personal information?

Subject to the applicability of specific legislation you have the right to request the erasure of your Personal Information that we hold. In the event you make such request, note that we may require certain information from you in order to verify your identity and locate your data which may take up to one (1) month, all in accordance with applicable privacy laws.

In order to completely delete your Personal Information, simply send an email to: privacy@mistplay.com requesting “Delete My Personal Information”.

Be sure to include:

• Your Mistplay username
• The associated email address

Please note that deleting all of your personal information includes any units, loyalty gems and badges that you have earned and not redeemed and will render your Mistplay user account inaccessible. This is not recommended if you simply want to pause from using the Mistplay Mobile Gaming platform. Once an account has been deleted, it will not be possible to retrieve it.