How can I request to delete my account and personal information? Jason October 04, 2020 04:39 Updated Follow Subject to the applicability of specific legislation you have the right to request the erasure of your Personal Information that we hold. In the event you make such request, note that we may require certain information from you in order to verify your identity and locate your data which may take up to one (1) month, all in accordance with applicable privacy laws. In order to completely delete your Personal Information, simply send an email to: email@example.com requesting “Delete My Personal Information”. Be sure to include your Mistplay username and the associated email address. Please note that deleting all of your personal information includes any loyalty points that you have earned and not redeemed and will render your Mistplay user account inaccessible. This is not recommended if you simply want to pause from using the Mistplay Mobile Gaming platform. Related articles How can I request access to my Personal Information? When will I get more games? I ordered the wrong gift card, can I exchange it? Why am I not earning GXP when I am playing games? Comments 1 comment Sort by Date Votes Erica Robinson April 16, 2019 04:41 I like it -1 Comment actions Permalink Please sign in to leave a comment.