I made an In-app Purchase (IAP), why does my task appear incomplete? Maya March 02, 2024 21:52 Updated Follow In-app purchases (IAP) can sometimes take several days to be reported back to us by the game developer. Once we receive your purchase information, the task requiring an in-app purchase will be updated and marked as complete – unlocking your unit reward. You’ll be able to identify this unit increase by taking a look at your unit history, which can be accessed by clicking the turquoise unit icon labeled “Full history” in the top-right corner of your screen. If you’ve completed a Daily Task available to you following an in-app purchase that hasn’t been updated in 14 days, please contact support. Related articles I didn't get the gems or badges I was expecting from an in-app purchase. I completed a task, how do I claim my reward? General troubleshooting tips Why don't I have tasks? What is included in the "Events" section of the App? Comments 0 comments Please sign in to leave a comment.