All of my units disappeared.

Please rest assured that it is not possible for Mistplay to remove units or player experience from your account, so if it looks like all of your progress is gone, it is likely that you have accidentally created and logged into a second account.

This often happens if a player unknowingly creates an account using Facebook, and another using Google.

If you log into an account and notice that your progress and details are markedly different, we recommend that you log out, and attempt to log in again using a different login method. When you regain access to your original account, you will notice that all of your units and player experience will be present 🙌

If you signed up for Mistplay some time ago, approximately in or before 2019, you may have used a username and password to sign up. If you've forgotten your password, you can use this site to regain access to your account: https://www.mistplay.com/auth/forgot.

If you require further assistance, please feel free to contact our support team.