In order to redeem a gift card, you will need to download apps from MISTPLAY and earn enough units to redeem a reward. Once you have earned enough, go to rewards and pick a gift card, you'll have it in your inbox within 48 hours! Please be sure to double check your e-mail address and the currency you would like to receive your gift card in prior to redeeming it.
That said, we do frequent giveaways on Instagram, Twitter, and Facebook so be sure to follow us on those platforms to increase your chances of winning and seeing exclusive promo codes.
If 48 hours have passed and you haven't received your gift card yet please submit a support ticket and we will do our best to assist you.
PLEASE NOTE: Once a gift card has been redeemed we cannot change it; be sure to doublecheck that you will be receiving the gift card you want, in the currency you require and that it will be sent to the correct e-mail address.