My account has been blocked.

Users who have been blocked from MISTPLAY by our fraud prevention system will receive an error message informing them that their account has been placed on hold for potential fraudulent activity. 

There are a number of reasons why your account may have been flagged by our automated fraud prevention system. The most common reason is that our system detected that you had connected to Mistplay using a VPN. Using a VPN is against the rules and will lead to an automatic ban.
Other reasons an account may be suspended include:

The use of an Android emulator

Using a rooted device with unusual in-app behavior

The use of multiple accounts to earn units

Running Mistplay on a device farm or account farm

Using autoclicker software

Accessing Mistplay from a region in which it is not available

Using any programs or software that would allow users to earn units fraudulently without actually playing games.

If you have been blocked from MISTPLAY due to violations of our policy you can appeal your ban by submitting a ticket on support.mistplay.com or emailing support@mistplay.com. Make sure to include the email you used to sign up for MISTPLAY and a support agent will investigate your case.