I'm having trouble logging in Jason January 12, 2021 14:15 Updated Follow Possibility 1: You're selecting the wrong login option. It is important to log in using the same method that you originally used to create your account. If you initially created your account using Facebook, you'll need to select the "Log in with Facebook" option . If you created your account using the "Log in with Google" option, you'll need to use this option to sign in. Possibility 2: You've forgotten your username or password If you created your account a long time ago, you may have set it up using a username / password combo. If you're receiving the "invalid credentials" error message, you may have forgotten your login information. If you have forgotten your username or your password, all you need to do is follow these steps: Step 1: Open MISTPLAY and click 'Forgot your password?' or visit https://www.mistplay.com/auth/forgot Step 2: Enter the email you used to sign up for MISTPLAY Step 3: Check your email for a password reset link from MISTPLAY Step 4: Click the password reset link. Step 5: Enter your new password and click 'RESET PASSWORD' Step 6: Login to MISTPLAY using your new password. Remember that usernames and passwords are case-sensitive Related articles My account has been blocked. Why does mistplay say my email is already used? I received an error message. Can I change my email in Mistplay? All of my points disappeared Comments 0 comments Article is closed for comments.