I'm having trouble logging in Jason October 09, 2020 08:25 Updated Follow Possibility 1: You're selecting the wrong login option. It is important to log in using the same method that you originally used to create your account. If you initially created your account using Facebook, you'll need to select the "Log in with Facebook" option . If you created your account using the "Log in with Google" option, you'll need to use this option to sign in. Possibility 2: You've forgotten your username or password If you created your account a long time ago, you may have set it up using a username / password combo. If you're receiving the "invalid credentials" error message, you may have forgotten your login information. If you have forgotten your username or your password, all you need to do is follow these steps: Step 1: Open MISTPLAY and click 'Forgot your password?' or visit https://www.mistplay.com/auth/forgot Step 2: Enter the email you used to sign up for MISTPLAY Step 3: Check your email for a password reset link from MISTPLAY Step 4: Click the password reset link. Step 5: Enter your new password and click 'RESET PASSWORD' Step 6: Login to MISTPLAY using your new password. Remember that usernames and passwords are case-sensitive Related articles My account has been blocked. Why am I not earning GXP when I am playing games? When will I get more games? I have not received my gift card, where is it? What's the difference between GXP, PXP, and Units? Comments 0 comments Article is closed for comments.