Unfortunately not, once you have redeemed a reward we are not able to provide refunds or exchanges. It is very important for you to doublecheck that your reward will be sent to the correct e-mail address and is in a currency you can use before you redeem your reward.
Articles in this section
- I don't have enough units, can you give me a free gift card anyway?
- How do I redeem a reward?
- How do I earn free Gems, Pokécoins or other in-app currency?
- I sent my reward to the wrong email!
- How long until I receive my gift card?
- Can Amazon gift cards be used anywhere in the world?
- Can I return or exchange a reward?