Can I use a VPN while on MISTPLAY?

No, you cannot use a VPN to connect to MISTPLAY. Devices using a VPN connect to MISTPLAY will likely be blocked to prevent fraudulent use. This is because many of our offers are geo-specific, therefore, using a VPN will disrupt our system and interfere with your ability to receive units and games for download.

It is important to remember that the use of VPN's can cause your device to be permanently blocked from MISTPLAY.

If you believe you have been unjustly banned and/or would like to appeal being blocked, please contact our support team via e-mail at support@mistplay.com . Our support team will be happy to look into your issue.

Please note that MISTPLAY is not currently available in all regions. If you are playing from a region where MISTPLAY is not available we ask you to refrain from using and VPN and appreciate your patience. We are working on getting MISTPLAY to as many users as possible and hope to have MISTPLAY available globally soon.

Please refer to our Terms of Use here to make sure you are working within the rules of MISTPLAY