From MISTPLAY, click on "More" in the navigation bar and select "My Rewards". Here you'll find any processed rewards you've redeemed with your units.
Please note that gift cards may take up to 48-hours to process. Once your gift card has been processed, our rewards partner Tango Cards will email you a copy of your gift card with instructions on how to use it.
Be sure to check your SPAM folder if you are having trouble finding your gift card.
Please note once a gift card has been redeemed we cannot change it, so make sure to select the gift card you want in the currency you require.
Comments
5 comments
And still after all this time! Why even have a customer support when they do absolutely nothing after you file a claim?
Maybe works for some but it seems to be a crapshoot at best.
I did not get the gift card I redeemed my points for? Is this a joke or for real??
I waited over 3 days and never got an email for my gift card
Got sent the wrong card and they won't fix the problem
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